Teanest

Faq

1.Which is the best way to reach Teanest, Coonoor?

The closest airport to Teanest, Coonoor is Coimbatore, located 74 kms away from the property. Another option is Coonoor railway station, located 4 kms away from property.

2.What makes Teanest special?

Picturesque Teanest is a green-roofed colonial cottage with gables, high ceilings and lace curtains, and snuggles in acres of tea plantations. There are seven rooms with evocative tea-themed names – Lemon, Green, Silver Tips, Golden Tips, Chamomile, Lemon Grass and Hibiscus. Nature and solitude are in abundance here.

3. Do you have Wi-Fi and internet facility in the rooms?

We offer complimentary Wi-Fi in the rooms and certain common areas. Due to the nature of our location, speeds may vary from day-to-day. The speed is approximately 40 mbps.

4. Do you have facilities to accommodate drivers?

Accommodation for drivers is not available at Teanest but drivers may stay in Hotel Blue Hills, Coonoor which has car parking.

5.Do have aircons in all the rooms?

We do not have aircons in the rooms. However, we can provide a pedestal fan on request.

6. May we check in early?

Check in time is 1 pm. But if a guest arrives early at the property, he or she may use our facilities like the washroom, and store luggage in an assigned place. Check in happens as soon as the room is s erviced and ready.

7. Is Teanest Coonoor, pet friendly?

Teanest Coonoor is not pet friendly.

8. Do you provide pick-up and drop facilities?

Pick-up and drop facilities are available on a chargeable basis.

9. Do you have special facilities for domestic help?

We recognize the fact that domestic helpers are an important component of a family and are essential for the safety and comfort of your children. To ensure that their services are available to you at all times, maids may be accommodated in your room at an additional cost.

10. Do you have special activities for children?

Indoor Activities: Board games, chess, snakes and ladders ludo, carrom, darts, puzzles, clay modelling, bed time stories on a daily basis for children. We encourage parent and child bonding by providing bedtime stories that parents can read to their children.

Outdoor Activities: Tea plantation walk, bird watching, badminton, horse riding and golf (chargeable).

11. Is there a swimming pool on the property?

We do not have a swimming pool

12. Do you cater to a guest’s special dietary requirements such as serving gluten and/or allergy-free foods?

Yes, we cater to special dietary requirements.

13.May we carry our own liquor to consume at Teanest?

You may carry your own liquor and consume it in your room.

14. Do you provide baby food for infants?

Yes, we provide baby food for infants on request. Our chefs are happy to prepare food that would be appropriate for infants. However, we do not store baby formula and packaged baby food. A guest must carry his or her own supplies of baby formula and packaged baby food.

15. Do you have car parking within the compound of Teanest?

Yes, we have car parking within the compound.

16. What are the modes of payments that you accept?

We accept neft, upi, cash deposit, credit card and debit card.

17. If I cannot check in on the date of my confirmed reservation due to travel schedule changes or any other reason, do you levy a charge for cancelled bookings?

If due to unforeseen circumstances, you are not able to check in on the date of your confirmed reservation, we will give you a credit note for the amount, valid for a year from the date of booking

18. Do you have food and beverage facilities at Teanest?

The room tariff includes breakfast. For lunch and dinner, guests may choose from an array of options on our a la carte menu.

19. Do you have honeymoon, birthday and anniversary packages?

Yes, promotional packages for guests who would like to celebrate various occasions are available. For more information, please check with the property of your choice.

20. What is your cancellation policy?

If cancellations are made 15 days prior to arrival, 5% transaction charges will be applicable on the booking amount. If cancellation is made within 15 days of arrival, no refund will be processed but we can issue a credit note for the same amount.

21.Do the rooms have wheelchair access?

Yes, Lemon, Green, Silver Tips, Golden Tips and Chamomile have wheelchair access. For further assistance, you may contact 8088855855.

22. Is there workspace in the rooms?

All rooms have a desk or table.

23. Is smoking allowed in the establishment?

Our rooms are non-smoking but there is a designated area where smoking is allowed. For further assistance, you may contact our front desk.

24. Are medical facilities available nearby?

Nankeen Hospital is located 3.1 km away (10min)  away from Teanest Coonoor

25. Do you have in-room heaters?

Room heaters are available on request.